We provide 2nd tier support for partners via live chat and email. A pager number is available for blocker issues and outages, where a fix is not already in progress as per the updates on our status page.
The Partner Resource Center includes links to self-service support, live chat, the customer portal, status updates, release notes, FAQs and support tips. You can find a link to unbranded help center with tutorials on using the Sitebuilder.
This website is your single point of contact for all issues related to the white label offerings and add-ons. Our support staff are trained to either answer your questions and resolve your issues directly or escalate to our engineering teams and/or vendors on your behalf.